We are committed to protecting and respecting your privacy. This policy outlines how we collect, use, and handle your personal data when you visit our website or use our services as a Process Agent.

1. Important Information and Who We Are

This Privacy Policy explains how we process your personal data through your use of our website and services. It also sets out your privacy rights and how the law protects you.

Controller

UK Process Agent is the controller of your personal data.

If you have any questions about this policy or how we use your data, you can contact us at:

• Email: info@ukprocessagent.com

You have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK regulator for data protection. However, we would appreciate the opportunity to resolve any concerns before you contact the ICO.

Changes to This Policy

We review and update our privacy policy regularly. This version was last updated on 01/03/2025.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to read their policies.

2. Data We Collect

We may collect and process the following types of personal data:

• Identity Data: name, title.
• Contact Data: email, phone number, address.
• Financial Data: payment details if you purchase a service.
• Transaction Data: records of services purchased.
• Technical Data: IP address, browser type, usage patterns.

We do not knowingly collect data relating to children or any special category (sensitive) data.

3. How We Collect Data

We collect data via:

• Direct interactions (e.g. submitting forms or making a purchase)
• Automated technologies (e.g. cookies)
• Public sources (e.g. Companies House)

4. How We Use Your Data

We will only use your personal data when the law allows us to. Most commonly:

• To perform a contract with you
• To comply with a legal obligation
• For our legitimate business interests (unless overridden by your rights)

We use your data to:

• Register and manage your account
• Process your service requests
• Communicate with you
• Maintain our website and services

Marketing: We will only send you marketing communications if you have opted in. You can opt out at any time.

5. Sharing Your Data

We may share your data with:

• Service providers who help deliver our services
• Professional advisers (lawyers, accountants, etc.)
• Regulators or law enforcement if legally required

We do not sell or share your data with third parties for marketing purposes.

6. International Transfers

If we transfer your data outside the UK, we ensure it is protected by appropriate safeguards.

7. Data Security

We take appropriate security measures to protect your data. Access is limited to those who need it for business purposes and are subject to confidentiality obligations.

8. Data Retention

We retain your personal data only as long as necessary to fulfil the purpose for which it was collected, including legal, accounting, or reporting requirements.

You may request that we delete your data when it is no longer needed.

9. Your Legal Rights

You have the right to:

• Access your data
• Correct or update your data
• Request deletion of your data
• Object to processing
• Restrict processing
• Request data portability
• Withdraw consent at any time

To exercise any of these rights, contact us at info@ukprocessagent.com. We will respond within one month.

10. Cookies

We use cookies to improve user experience and analyse website usage. You can manage your cookie preferences through your browser settings.

For any questions regarding this policy or your personal data, please contact UK Process Agent at info@ukprocessagent.com.